FAQ's
- Do you accept Afterpay?
- Do you charge Credit Card Fees?
- How do I know which device to buy for my child?
- What payment options do you accept?
- Can I pay for my BYOD order with JB Hi-Fi Gift Cards?
- Can I choose a different colour for my child’s device?
- How can I cancel my BYOD order?
- When will I be able to pick up my order?
- If I have two or more children at the school, do I need to place a separate order for each child?
- What software is required?
- My child’s device has been damaged, lost or stolen
- My child’s device is having technical problems, what do I do?
- I forgot to purchase Extended Warranty/Insurance. Can I buy this now?
- I’d like to buy an accessory but I’ve already placed my order, how can I buy one from you?
- How do I know my credit card details are safe?