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  1. BYOD Team
  2. FAQ's

FAQ's

  • Do you accept Afterpay?
  • Do you charge Credit Card Fees?
  • How do I know which device to buy for my child?
  • What payment options do you accept?
  • Can I pay for my BYOD order with JB Hi-Fi Gift Cards?
  • Can I choose a different colour for my child’s device?
  • How can I cancel my BYOD order?
  • When will I be able to pick up my order?
  • If I have two or more children at the school, do I need to place a separate order for each child?
  • What software is required?
  • My child’s device has been damaged, lost or stolen
  • My child’s device is having technical problems, what do I do?
  • I forgot to purchase Extended Warranty/Insurance. Can I buy this now?
  • I’d like to buy an accessory but I’ve already placed my order, how can I buy one from you?
  • How do I know my credit card details are safe?
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