If you have forgotten to purchase Extended Warranty/Insurance for your device, unfortunately, you cannot add Warranty/Insurance to an order after it has been placed.
However, if you have just placed your order and would like to add or change Warranty/Insurance coverage, you can request to cancel your existing order, and create a new one with the desired coverage included. If your order has been shipped or is due to be shipped out within the next few days, it may be too late to cancel.
To discuss your options, please contact our Customer Service Team via the Contact Us button at the bottom of this page.
For Insurance Coverage on orders that are shipped or are due to be shipped, please follow the below link in order to gain the correct contact information applicable for your state/device.
https://www.jbeducation.com.au/support/